March 20, 2020

RE: Office Closure & Available Support

In light of COVID-19, we will be closing our clinic to the public, effective  Monday, March 23rd, 2020. We will reassess this closure as the situation evolves. We will continue to monitor our general email and voicemail during business hours to support client needs and inquires; these will be assessed as quickly as possible, on a case-by-case basis. Please expect delays in our response. We will continue to provide updates on this website.

PLEASE EMAIL WHERE POSSIBLE - our email will be monitored remotely, thus enabling us to respond to inquiries more efficiently. For emergencies, see below:

Oxygen Clients
If you are an oxygen client experiencing an equipment malfunction, please call 867-667-7120 and follow the menu prompts.

Physician or Health-Care Provider
For Home Oxygen set-ups (and all other inquiries), please forward a referral to info@truenorthrespiratory.com. We will have a Respiratory Therapist available for Home Oxygen Setups on Monday, Wednesday and Friday. If email is not an option, please call 867-667-7120.

CPAP Clients
Unfortunately, we will not be able to provide compliance downloads at this time. For CPAP mask and equipment malfunctions, please email info@truenorthrespiratory.com. These inquiries will be assessed on a case by case basis. If email is not an option, please call 867-667-7120.

Other Inquires
Please email  info@truenorthrespiratory.com. If email is not an option, please call 867-667-7120.

Please note, we do note sell N95 personal protective masks or hand sanitizer.

It is our hope that in adhering in these measures to reduce the spread of COVID-19 we will be able to protect our clients and the members of our community. In the words of the Territory’s Chief Medical Officer of Health, Dr. Brendan Hanley, ‘This is our chance to work together to get ahead of the pandemic. This is our time to really be Team Yukon’.

Yours in Health,

Management at TrueNorth Respiratory

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March 17, 2020

Response to COVID-19

We, like all other businesses and citizens, recognize that we have an important role to play in reducing the spread of illness and protecting those with compromised immune systems. The health and safety of our clients, staff and our community remain our top priority. 

To reduce the possibility of exposure, we are making efforts to decrease the number of visitors to our clinic. Please call us prior to visiting (867-667-7120) so that we can make the appropriate arrangements to assist you. 

Please note that we do not sell the following items:

  • N95 Masks / Personal Protective Equipment
  • Hand Sanitizer

As we’ve all seen, this situation is constantly evolving, and we will continue to adjust our operations to follow recommendations provided by the Yukon’s Chief Medical Officer of Health and the Public Health Agency of Canada. In the words of the Territory’s Chief Medical Officer of Health, Dr. Brendan Hanley, ‘This is our chance to work together to get ahead of the pandemic. This is our time to really be Team Yukon’. 

Your Team at TrueNorth Respiratory