June 30, 2020

RE: COVID-19 – Update on Services

Over the last months, we have adjusted our operations and closed our doors to prioritize the safety of our staff, clients and our communities. Now, with new safety measures in place, we will be ready to re-open effective Tuesday, July 7th 2020!

Available Services:
While some services will remain limited, we will be available for phone inquiries and support, curbside equipment pick-up and pre-scheduled, pre-screened in-office appointments. We will no longer be offering spirometry testing.

Hours:
We will resume our regular business hours Monday-Thursday 8:30am-4:30pm and Friday 9:00am-4:00pm. Please note that we will now be closed from 11:30am-12:30pm for lunch.

To get in touch:
Where possible, please call our office or send an email to  info@truenorthrespiratory.com prior to visiting so that we can best serve you. Pre-screening will be required prior to all appointments.

Safety and Pre-screening:
Our office has put multiple policies in place to ensure a safe environment. We kindly request that you ensure you are following the safety measures in place per the CMOH of Yukon, Dr. Hanley, prior to arranging any interaction with our team (yukon.ca/covid-19). If are visiting us for an appointment, these measures will be reviewed with you prior to your arrival.

Do not visit if:

  • You, or someone you have been in contact with have traveled within the last 14 days
  • You, or a member of your household are under self-isolation
  • You are experiencing any of the symptoms of COVID-19: fever +/- chills, cough, shortness of breath

As you know, the recommendations of the CMOH will likely continue to evolve. We will stay up to date and make adjustments to our operations as needed. If you have specific questions not addressed here, please reach out to us. We look forward to hearing from you!

  • Your Team at TrueNorth Respiratory 😊