TrueNorth Respiratory was established on December 6th, 2012 by Kristen DeJong and Ashley Kostelnik after a whirlwind year that brought Ashley back home to the Yukon, and Kristen and her family moving up on a whim with a scrap-paper-plan of starting something big together.
An opportunity presented itself, and they both agreed that this was their future. TrueNorth opened for business less than a month later on January 2, 2013 in an industrial garage-turned-office. Their goals were to improve upon the respiratory care being offered in the territory at the time by bringing the expertise and perspective of Respiratory Therapists to the Yukon.
Business progressively picked up and they added their first administrative staff six months into operations. Another staff member jumped on a few months later, and another one a few months after that.
Slingshot forward to present day, and TrueNorth is out of the industrial garage and operating in a new clinic, has a high functioning, compassionate team, and has expanded on their services with best practice in mind, and the ultimate goal of keeping more Yukoners in the territory to manage their respiratory care locally.
It was her interest and passion in medicine and patient care that lead Kristen to pursue a diploma in Respiratory Therapy at Thompson Rivers University. Her studies through the program allowed her the opportunity to learn critical respiratory care in a number of settings including St Paul’s Hospital and BC Children’s. After graduation she worked as a clinical Respiratory Therapist at Victoria General Hospital and the Royal Jubilee Hospital. It was after attending a Yukon wedding she soon found herself along with her young family living in Whitehorse. It was a move that fit well right from the beginning. Enjoying running and biking are just a few of the draws the Yukon has offered her. Her work alongside her clients at TrueNorth Respiratory is what drives her to provide the best possible care in sleep and oxygen therapy. It is her goal to continue to try to enhance the availability of respiratory care in the territory.
Ashley Kostelnik, Registered Respiratory Therapist
Bethan Davies, Registered Respiratory Therapist
Sheri Kostelnik, Office Manager - On Maternity Leave
Sheri has always had a passion for health care which led her to her position at TrueNorth Respiratory in October 2020. Since then, she has seamlessly meshed with the team by supporting and managing the needs of the office. She takes on multiple roles within the office and is always ready to offer a helping hand. Through her own initiative, Sheri completed the COR safety program and developed TrueNorth’s Company Safety Policy. She now oversees and manages the Safety Program alongside the Safety Officer. Sheri is always eager to learn more and take on more responsibilities. Though her role at TrueNorth was initially a term position, once completed, she will remain a permanent employee of TrueNorth, so stay tuned to find out where Sheri ends up.
Rachelle Arsenault, Spirometry Program Manager/Finance Assistant
Kayla joined the TrueNorth team in 2017 after moving from Alberta. In the time she lived in Whitehorse and worked for TrueNorth, Kayla grew from Administrative Assistant into the clinic's Finance Officer. After 5 years of living in Whitehorse and working for TrueNorth, Kayla made the decision to move to Edmonton to be closer to family & friends. Although she is no longer in Yukon, Kayla is still part of the TrueNorth team as their Executive Assistant and works remotely. Kayla is thrilled to still be part of the family.
With over 5 years of business management under her belt, Samantha joined the TrueNorth team as Office Manager in 2016. Samantha holds expertise in the areas of continuous improvement, client care, human resources, and operations. She also became certified as a Spirometry Technician to help fill the community need for the service. In 2022, Samantha moved into the role of Director of Operations, where she thrives in overseeing the wellbeing and success of TrueNorth Respiratory. She feels honored to be leading a team of professionals who’s shared values are based in compassion and integrity.
Lorna Meiszinger, Spirometry Receptionist
Lorna moved to the Yukon in April 2018 to join family and the TrueNorth Team. She is a mother of two awesome adult children. Lorna comes to us with more than 35 years work experience, including working as an office manager for a busy chiropractic office. Lorna loves being able to help people live the best lives they can and always has a listening ear and a welcoming smile.
Isla Pelletier, Medical Office Assistant
Kate Fischtner, Receptionist
Ever since Kate was little, she had a passion for helping people. Since moving to Whitehorse in early 2022 and finding her place with her TrueNorth family, Kate is feeling right at home. You will usually catch Kate at the front desk with a coffee and a smile. Outside of work, you may find her taking in the breathtaking views that the North has to offer. Otherwise, she will typically be curled up listening to a podcast or watching a documentary. Kate is happy to be part of such a thoughtful, hardworking team, and looks forward to cultivating relationships both inside and outside of the clinic.
Jennifer Armstrong, Spirometry Clinician, RN
Jennifer moved to the Yukon in December 2020 and joined the TrueNorth team in December 2022. It brings her joy to be able to meet with clients throughout the Yukon, and to perform Spirometry testing. She has worked as a nurse in various specialties since 2004. In her down time, Jennifer enjoys exploring and adventuring around the beautiful Yukon Territory.
Samuel Lee, Clinical Consultant, RN
Shale Roy, Receptionist
After graduating from high school, Shale made the exciting choice to embark on a gap year in the Yukon, a place that held many cherished memories from her summers growing up. Initially uncertain about how to fill her time, she soon found her calling as a receptionist at TrueNorth. This change brought a fresh sense of purpose, allowing her to work with a warm and supportive team and provide assistance to the friendly community in the Yukon. When she's not busy at work, Shale indulges in her passions, including reading, journaling, and unwinding with episodes of Gilmore Girls.